If for some reason you need to return an item please contact us at 816-322-8174, Monday - Saturday, 9am - 5pm CST.

Shipping Information

Here are the basics of our shipping

  • Items which are frozen and perishable will be shipped in a container with dry ice.
  • The cost of your shipping will include the cost of the container.
  • We will ship items on Mondays and Tuesdays to ensure the items reach your home to minimize thawing.
  • We use UPS for shipping most items, although some of our items with free shipping might be sent using USPS.
  • We ship to the 48 contiguous states only. We don't ship to Hawaii or Alaska.

DO NOT TOUCH the remaining dry ice with your bare hands. Please use gloves to touch any remaining dry ice.

Free Shipping Information

Simply look for the logo to enjoy free shipping on selected items throughout the store.

Click here to view some of the items that have free shipping.

If you have further shipping questions don't hesitate to contact us.